‘Personal information’ means information that can identify an individual, or an individual who is reasonably identifiable. Kat Karus’ Privacy Policy applies to personal information collected and/or held by Kat Karus.

The types of personal information collected

Kat Karus collects personal information about users in order provide our products, services, and customer support. P­roducts, services, and customer support are provided through the website and email.

In some situations, users may provide Kat Karus with personal information without Kat Karus asking for it, or through means not intended for the collection of particular types of information. Whilst Kat Karus may take steps to protect this data, the user will have bypassed the systems, processes, and control and thus the information provided will not be governed by this privacy policy.

In some instances, users may provide Kat Karus personal information over platforms that are not in Kat Karus’ control; for example, social media. Any information collected by katkarus.com is governed by this Privacy Policy, social media platforms by which it was communicated will be governed by its own Privacy Policy.

How Kat Karus collects personal information

Information that you specifically give

While you use Kat Karus products and services you may be asked to provide certain types of personal information. This might happen through the website, email, or in-person meetings.  Kat Karus will give you a Collection Notice at the time, to explain how the personal information we are asking for will be used. The notice may be written or verbal.

We may request, collect, or process the following information:

• Account Details– username, password, profile picture.
• Contact Details– email address, phone number.
• Location Details– physical address, billing address, timezone.
• Identity Details– full name, address.
• Financial Information– credit card details, wire transfer details, payment processor details (e.g. stripe, paypal).
• User Generated Content– User profiles, user reviews.

Information that Kat Karus collect from others

Users can give permission to connect to their account on other platforms to collect personal information. This includes but is not limited to Facebook, LinkedIn, and Google. Information collected will be governed by this Privacy Policy. Users can stop Kat Karus from collecting data from other platforms by removing access on the other platform or by  sending a message through the contact form on the website.

Users have the ability to invite non-users to the platform by providing contact details such as email address. In these situations, the information will be collected and stored by to contact the non-user and to prevent abuse of the invite systems.

Your payment provider may transmit information about the payment that Kat Karus may collect or process.

Kat Karus may collect or process the following information:

• Basic Details– username, profile picture.
• Contact Details– email address, phone number.
• Location Details– Physical Address, billing address, timezone.
• Financial Information– payment account details (e.g. paypal email address and physical address).
• User Generated Content– user profile, user reviews.

Information Kat Karus collects as you use her service

Kat Karus maintains records of the interactions with users, including the products, services and customer support provided. This includes the interactions users have with the platform such as when a user has viewed a page or clicked a button.

In order to deliver certain products or services Kat Karus may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when the platform requests this data.

When contacted Kat Karus may collect personal information that is crucial to the communication. For example, if contacted via email, the email address used will be collected.

Kat Karus may collect or process the following information:

• Metadata– IP address, computer and connection information, referring web page, standard web log information, language settings, timezone, etc.
• Device Information– device identifier, device type, device plugins, hardware capabilities, etc.
• Location– GPS position.
• Actions– pages viewed, buttons clicked, time spent viewing, search keywords, etc. 

Links to other sites

On the website, you will encounter links to third party websites. These links may be from Kat Karus, or they may appear as content generated by other users. These linked sites are not under Kat Karus’ control and thus Kat Karus is not responsible for their actions. Before providing your personal information via any other website, Kat Karus advises you to examine the terms and conditions of using that website and its privacy policy.

How Kat Karus uses personal information

The information Kat Karus requests, collects, and processes is primarily used to provide users with the product or service they have requested. More specifically, personal information may be used for the following purposes:

• To provide the service or product you have requested;
• To provide technical or other support to you;
• To answer enquiries about our services, or to respond to a complaint;
• To allow for debugging, testing and otherwise operate on katkarus.com;
• To conduct data analysis, research and otherwise build and improve katkarus.com;
• To comply with legal and regulatory obligations;
• If otherwise permitted or required by law; or
• For other purposes with your consent, unless you withdraw your consent for these purposes.

The ‘lawful processing’ grounds on which Kat Karus will use personal information about users are (but are not limited to):

• When a user has given consent;
• When necessary for the performance of a contract to which the user is party;
• Processing is necessary for compliance with our legal obligations;
• Processing is necessary in order to protect the vital interests of users or of another natural person.
• Processing is done in pursuing legitimate interests, where these interests do not infringe on the rights of Kat Karus

When Kat Karus discloses personal information

Third party service providers

The personal information of users may be held or processed on Kat Karus’ behalf by our third party service providers. Third party service providers are bound by contract to only use your personal information on Kat Karus’ behalf, under instructions.

Kat Karus’ third party service providers include:

• Payment and banking providers
• Marketing and analytics providers
• Security providers

Other disclosures and transfers

Kat Karus may also disclose your personal information to third parties for the following purposes:

• If necessary to provide the service or product you have requested;
• Kat Karus receives court orders, subpoenas or other requests for information by law enforcement;
• If otherwise permitted or required by law; or
• For other purposes with your consent.

Accessing, correcting, or downloading your personal information

You have the right to request access to the personal information Kat Karus holds about you. Unless an exception applies, Kat Karus must allow you to see the personal information held about you, within a reasonable time period, and without unreasonable expense for no charge. Most personal information can be accessed by logging into your account. If you wish to access information that is not accessible through the platform, or wish to download all personal information we hold on you in a portable data format, please send a message through the contact form on the website.

Exercising your other rights

You have a number of other rights in relation to the personal data Kat Karus holds about you, however, there may be restrictions on how you may exercise the rights. This is largely due to the nature of the products and services we provide. Much of the data we collect is in order to facilitate payments, and provide protection for the legitimate users of the online store – these data uses are protected against the below rights.

You have the right to:

• opt-out of direct marketing, and profiling for marketing
• erasure
• temporary restriction of processing.

Direct marketing and profiling – users can control what emails they receive through their settings page.

Erasure – Most personal information and user generated content cannot be deleted as they document financial transactions, and are used in providing protecting other legitimate users of the online shop. In the case of non-personal data that can be linked with personal data, it will either be erased or otherwise anonymised from the personal data.

Temporary restriction to processing – under certain circumstances you may exercise this right, in particular if you believe that the personal data Kat Karus has is not accurate, or you believe that Kat Karus does not have legitimate grounds for processing your information. In either case you may exercise this right by sending a message through the contact form on the website.